Senior Manager, Communications

There are communications roles where the brief is clear, the markets are familiar, and there is a team for every specialist need.This isn't one of them.At M-KOPA, communications sits much closer to the business. You'll shape the narrative, advise senior leaders, manage reputation, navigate complex stakeholders and know what to do when the story changes faster than the plan.You'll need to be equally comfortable building the story before it becomes news and protecting it when the stakes suddenly rise.We're building financial access at a scale few companies attempt. M-KOPA now serves 7 million customers across Sub-Saharan Africa, having unlocked over $2 billion in credit. Independent research tells us 86% of our customers report improved quality of life, 70% use our products to generate income, and 55% are accessing formal financial services for the first time. Behind that: 2,300+ employees, 35,000+ agents, $45 million contributed in taxes, 2 million smartphones assembled in Kenya, and a growing e-mobility business already saving riders $5.62 a day in fuel costs.If you've noticed M-KOPA advertising several senior roles at once, that's not a coincidence — it's deliberate. We're scaling from 7 million customers toward 10 million, and that means building the infrastructure, leadership bench, and narrative capability to match.Communications sits right at the centre of that.As we grow, more markets, more media, more employees, more regulators and more public stakeholders need a coherent, credible story about who we are and the impact we're creating.And that story needs to work at two levels: locally, where context...