<h3>Your pitches land. Your crisis plans hold up. But can you make both work across five markets — while keeping a business, its leaders and its reputation moving in the same direction?</h3>There are communications roles where the brief is clear, the markets are familiar, and there is a team for every specialist need.This isn't one of them.At M-KOPA, communications sits much closer to the business. You'll shape the narrative, advise senior leaders, manage reputation, navigate complex stakeholders and know what to do when the story changes faster than the plan.You'll need to be equally comfortable building the story before it becomes news and protecting it when the stakes suddenly rise.We're building financial access at a scale few companies attempt. M-KOPA now serves 7 million customers across Sub-Saharan Africa, having unlocked over $2 billion in credit. Independent research tells us 86% of our customers report improved quality of life, 70% use our products to generate income, and 55% are accessing formal financial services for the first time. Behind that: 2,300+ employees, 35,000+ agents, $45 million contributed in taxes, 2 million smartphones assembled in Kenya, and a growing e-mobility business already saving riders $5.62 a day in fuel costs.<h3>Why this timing matters</h3>If you've noticed M-KOPA advertising several senior roles at once, that's not a coincidence — it's deliberate. We're scaling from 7 million customers toward 10 million, and that means building the infrastructure, leadership bench, and narrative capability to match.Communications sits right at the centre of that.As we grow, more markets, more media, more employees, more regulators and more public stakeholders need a coherent, credible story about who we are and the impact we're creating.And that story needs to work at two levels: locally, where context matters, and across the Group, where consistency matters just as much.This role exists because we're at the point where communications can't simply respond to what is happening. It needs to help shape what happens next.<h3>What makes this different</h3>Most Senior Manager, Communications roles at this level sit above the work — reviewing, approving, delegating.This one doesn't.You'll draft the media pitch yourself. You'll sit with a Country MD and work through group positioning. You'll counsel senior stakeholders on how to navigate a sensitive issue. You'll work alongside marketing to make sure campaigns, brand and corporate reputation are telling the same story. You'll partner directly with People/HR on a sensitive change narrative.You'll also build relationships with the people who matter beyond the organisation — from media and partners to government stakeholders and regulators across the markets in which we operate.And when something goes wrong, you'll be one of the people in the room figuring out what happens next.Because reputation doesn't stop at the press release. It lives in the decisions a business makes, the way leaders communicate, the relationships it builds and how it responds when circumstances get complicated.And in the same week, you might chase a purchase order and reconcile a budget line, because there's no one else to hand that to.It's a rare mix of strategic counsel, integrated communications, reputation management and genuine hands-on ownership — and because M-KOPA doesn't have dedicated in-market communications teams, you'll be the connective tissue holding Group positioning and market execution together across the region.<h3>What you'll need to bring</h3><ul><li>A communications career, not just communications exposure. You've built your expertise in corporate communications, integrated communications or a similarly broad communications environment, and understand how media, reputation, brand, internal communications and stakeholder engagement connect.</li><li>Strong strategic instincts. You can take a business objective, understand what matters to different audiences and turn it into a communications strategy that leaders can actually use. You're as comfortable giving counsel as you are executing the work yourself.</li><li>Deep experience in reputation and issues management. You've operated in situations where the stakes are high and judgement matters. You understand that protecting reputation isn't simply about controlling a message — it's about understanding the business, anticipating risk and knowing how to communicate when there isn't an obvious answer.</li><li>Crisis communications experience that goes beyond a playbook. You've had to think clearly under pressure, advise leaders, coordinate stakeholders and communicate externally when the circumstances weren't neatly packaged. You know that a crisis rarely arrives in the format you prepared for.</li><li>Multi-market experience, ideally across Africa. You've managed reputation and communications across different geographies, cultures, regulatory environments and stakeholder landscapes. You understand that what works in one market may not work in another — and can balance local relevance with a consistent Group narrative.</li><li>Stakeholder confidence. You'll work with Country MDs, senior executives, government stakeholders, regulators, media and other external partners. You need to be able to build trust quickly, navigate different agendas and provide clear counsel — particularly when the answer isn't straightforward.</li><li>Strength across external and internal communications. External communications will be a significant part of the role, but you'll also need to understand employee communications, leadership messaging, organisational change and culture — and how the two worlds influence each other.</li><li>Excellent writing. You can turn complexity into clarity. You know when a message needs precision, when it needs personality and when it needs both. Whether you're writing a press statement, executive briefing, leadership speech, crisis response or employee communication, the quality of your thinking should come through in the quality of your writing.</li><li>Experience in complex, fast-moving environments. You may have worked in a fintech, technology business, high-growth company, agency or another matrixed organisation. What matters is that you've learned to operate across functions, influence without always having direct authority and get up to speed quickly when the context changes.</li><li>Comfort operating lean. You don't need a large team around you to get things done. You know when to bring in an agency or specialist, when to solve the problem yourself and how to keep momentum without unnecessary layers.</li><li>Operational ownership. Agencies, suppliers and budgets aren't someone else's problem. You're comfortable taking work from strategy through to execution — including procurement, POs, spend tracking and the finance administration that keeps the function moving.</li></ul><h3>What the work actually looks like</h3>One day you're drafting a press statement under time pressure.The next, you're on a call with a Country MD, working through why local execution has drifted from Group messaging — and helping them fix it, not just flagging it.You're preparing a senior leader for a difficult conversation with an external stakeholder. You're working with marketing on an integrated campaign and asking the questions that make sure the communications strategy supports the wider business objective.A regulatory issue emerges in one market. You need to understand it quickly, bring the right people together, assess the reputational implications and help determine what M-KOPA should say — and what it should do.You're building the weekly media report that actually tells the Director something useful about sentiment and share of voice, not just a list of clippings.You're in a planning session with People/HR, shaping how a sensitive organisational change gets communicated to employees across several countries.And somewhere in the same week, you're raising a PO, chasing an invoice, or reconciling the department's budget — because keeping the function's engine running is as much your job as the storytelling is.<h3>The honest version</h3>This role is genuinely demanding.You're doing strategic, high-visibility work and operational detail in the same breath, often across multiple markets and without the buffer of a dedicated in-market communications team.It asks for someone who can move between the boardroom and the detail. Someone who can challenge a senior leader with confidence, build trust with a regulator, navigate a developing issue, write a statement at speed and still care about whether the budget reconciles at the end of the month.You'll need to be curious about Africa. Comfortable with ambiguity. Commercial enough to understand the business behind the story. Calm when things move quickly. And experienced enough to know when communications needs to lead, when it needs to listen and when it needs to get out of the way.If you're looking for a role where communications is neatly separated into internal, external, brand and PR lanes, this probably isn't it.If you're looking for the opportunity to shape reputation, influence leaders, work across markets and be close enough to the business to actually change the outcome, it might be.<h3>Let's talk</h3>If you're the kind of communications professional who wants to do more than manage the message — someone who wants to understand the business, shape the narrative, counsel the people making the decisions and know what to do when the unexpected happens — we'd like to hear from you.Maybe you've built that experience inside a high-growth fintech. Maybe you've done it in a global agency. Maybe you've worked across multiple markets in a complex, matrixed organisation and know how to make things happen without waiting for perfect conditions.Wherever you've built it, if Africa, reputation, complexity and meaningful scale sound like the kind of communications challenge you'd want to get your hands on, let's talk.<h2>Why M-KOPA?</h2>At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 &amp; 2026 and by TIME100 Most influential companies in the world 2023 and 2024, we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya.Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.

MKOPA SOLAR

Senior Manager, Communications

Management Trainee - Strategic Communication - ( 2600037D )Aspire Future Leaders Programme Management Trainee – Strategic CommunicationDepartmentStrategic Communication OfficeEntityThe Aga Khan UniversityLocationKenyaAbout AKUThe Aga Khan University and the Aga Khan University Hospital, Nairobi has set the standard for comprehensive healthcare and modern medical education in East Africa. Our dedicated staff, advanced facilities and state-of-the-art technologies have earned the hospital a great reputation as a leading medical institution and teaching hospital in the region, and beyond.Why AKU?Our international presence and unique portfolio of entities give us the flexibility to formulate our programme experience in a way that plays to your strengths and aspirations. We harness the potential of our youth in ways that propel them into leadership and catalysts for social impact.Our cultureOur culture is progressive and diverse. It is an authentic representation of people from various backgrounds, with unique experiences and intelligent thought processes. Our emphasis on diversity and inclusion is reflected not just in our recruitment process but also in the great lengths we go through to cultivate spaces and opportunities that allow our people to thrive.Introduction to Aspire Future Leaders ProgrammeWe're looking for graduates and young professionals known for their excellence—both academically and professionally. These individuals are committed, curious, and quick to adapt in a fast-changing world. They’re confident communicators, bold thinkers, and lifelong learners who invest their most valuable resource (time) into broadening their knowledge, skills, and experiences across both social and professional spheres.Aspire Future Leaders Programme is a fast-track twelve months job rotation, which serves as a catalyst for career development. It is designed to offer core professional skills through project-based learning, mentorship and exposure to processes and systems.The components of the programme have been weaved together such that our trainees emerge with valuable insights, the 'know-how' to deliver, and confidence to make meaningful decisions pertaining to their future careers.The programme includes global exposure, mentorship, leadership networking opportunities and customized learning and development opportunities.To create compelling written and visual content that brings the University’s people, mission and impact to life across channels while developing strategic storytelling and content leadership capabilities through rotations, mentorship and project work.We invite applicants from Kenya to join this exciting program, offering a clear career pathway for growth and development.Critical Accountabilities · Written storytelling – Research, interview, draft articles for newsletters and social media· Visual content creation- Design graphics, social media tiles and infographics on Canva, capture and edit photographs and short form videos as per the visual brand guideline.·; Multi-channel storytelling – Adapt and package stories for web, social media, email and print by applying basic SEO and accessibility practices· Content planning and campaign support – Contribute ideas to the editorial calendar, support the conceptualization and execution of storytelling campaigns· Stakeholder engagement - Build relationships across departments to identify authentic stories; conduct interviews; secure necessary consents and permissions; respect privacy and sensitivities.· Learning and leadership development; - Participate in structured rotations, mentorship and training; take ownership of at least one end-to-end storytelling project; present learnings; progressively build strategic storytelling capability.· Administrative support- Provide administrative support to the Storytelling Lead and team in instances where procurement of outsourced services or items is required.Requirements· Master’s or bachelor’s degree in communications, Journalism, Media/Mass Communication, Marketing, English, Graphic Design, Digital Media or related discipline.· Excellent writing and storytelling skills;Visual design proficiency; familiarity with social media and CMS platforms;· Creativity; organization; collaboration; cultural sensitivity; ambition for strategic content leadership.· Applicants must be residing or have permission to work in the country of applicationRelevant Experience · Maximum one year of relevant experience including internships, freelance, volunteer or academic project work.Portfolio demonstrating written and visual work required.We're looking for graduates and young professionals known for their excellence—both academically and professionally. These individuals are committed, curious, and quick to adapt in a fast-changing world. They’re confident communicators, bold thinkers, and lifelong learners who invest their most valuable resource (time) into broadening their knowledge, skills, and experiences across both social and professional spheres.<h2> </h2>

Aga khan University

Management Trainee - Strategic Communication

Deadline for ApplicationsSeptember 2, 2026Hardship Level (not applicable for home-based)Family Type (not applicable for home-based) FamilyStaff Member / Affiliate TypeInternshipTarget Start Date2026-10-01Terms of ReferenceOrganizational context This exciting internship is a unique opportunity for someone wishing to learn and grow as a communicator working with the leading agency on refugee protection and to sharpen their professional skills. The Communications Intern will be supervised by a Senior Communications Associate or any other position as decided by the senior management. The supervisor provides the incumbent with regular guidance. The incumbent will have frequent contacts involving the exchange of a wide range of information with colleagues within UNHCR as well as media, international organizations, academic institutions and private individuals. The communications unit is responsible for gathering and producing public facing content – videos, photos, stories, graphic design materials, web stories, briefing kits and operational updates. The position The ideal candidate is a motivated and creative individual with strong writing and storytelling skills, an interest in humanitarian communications, and the ability to work in a fast-paced environment. Experience with social media, photography, video editing, or graphic design is an asset, as is proficiency in Microsoft Office and Adobe Creative Suite or similar creative tools. Excellent written and spoken English, strong attention to detail, and the ability to work collaboratively are essential. Duties and responsibilities •	Media monitoring – support with monitor UNHCR Kenya mentions on the media on a weekly basis•	Reporting – generation of monthly reports under the supervisor’s guidance – these include the Fact sheets and briefing kits•	Website management – under guidance of the supervisor, the intern will update the website with stories and content intended to go out to the public.•	Support with follow-up on administrative and logistical arrangements to organise press briefings and other events, such as workshop and conferences.•	Content production – the intern will contribute to content production which includes video production, photography, writing, editing, and graphic design support of videos that speak to UNHCR’s work and the people we serve.•	Social media management – The intern will support the communications team with generating copy for UNHCR Kenya’s social media channels.•	Website editing – supporting with the uploading of press releases and web stories on the website. •	Maintain up-to-date filing system for consent forms and other relevant documents pertaining UNHCR Kenya communications unit.•	Perform other related duties as required. Minimum qualifications required In order to be considered for an internship, candidates must meet the following eligibility criteria: •	Be either a recent graduate (having completed their studies within two years of applying) or a current student in a graduate/undergraduate school programme from a university or higher education facility accredited by IAU/UNESCO; and•	Have completed at least two years of undergraduate studies in a field relevant or of interest to the work of UNHCR.•	Candidates with previous UNHCR Internship experience must not have exceeded themaximum total cumulative full-time internship duration of eight (8) months. •	Language Requirements - Knowledge of English (at B2 Level) and/or UN working language of the duty station if not English. Desirable qualifications and skillsThe ideal candidate will: •	Have excellent knowledge of English (written/oral/comprehension) with developed writing skills. •	Have a background in communications, public relations.•	Have strong organization and analytical skills. •	Have excellent communication skills (video editing and graphic design) is essential. •	Have proficiency in Microsoft Word, Excel and PowerPoint. •	Experience in Adobe Software (Premier Pro, Photoshop and Illustrator - essential) and Canva is desirable. ConditionsIt is a Full-time internship with working hours from 8 a.m. to 4:30 p.m. Monday to Thursday and Friday 8: am to 2:00 pm (37 hours per week). The successful candidate assigned to support the team in Kenya Country Office.<h2> </h2>

UNHCR - the UN Refugee Agency

Communications Intern

Reports to the Head of Foundation, the communication officer will be expected to play a role in the documentation of Safal MRM Foundation’s impact stories, program monitoring and evaluation, and public and media relations for the Foundation.

The Latest Media Communications Jobs in Kenya

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Senior Manager, Communications

MKOPA SOLAR

Management Trainee Strategic Communication

Aga khan University

Communications Intern

UNHCR - the UN Refugee Agency

Communications Officer

Safal Group

The Latest Media Communications Jobs in Kenya

Explore exciting roles with leading companies and take the next big step in your career. Find your perfect match today!

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Senior Manager, Communications

MKOPA SOLAR

Management Trainee Strategic Communication

Aga khan University

Communications Intern

UNHCR - the UN Refugee Agency

Communications Officer

Safal Group

Explore exciting roles with leading companies and take the next big step in your career.
Find your perfect match today!