<h3>About One Acre Fund</h3><p>Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.</p><h3>About the Young Professionals Program</h3><p>One Acre Fund’s Young Professionals Program offers high-performing African graduates meaningful internships and training opportunities at a high-performing, mission-driven organization. Our internships are paid and all interns can expect to receive substantive work assignments working on high-impact projects that support One Acre Fund's operations.</p><p>When joining, interns will participate in an onboarding program and receive training on how to design and execute projects. Over the period of your internship, you will get the opportunity to work with like-minded individuals and receive learning opportunities to build strong foundations for your future career.</p><h3>About the Role</h3><p>Seeking a motivated Junior ITSM Technician Intern to provide first-level IT support, troubleshoot user issues, manage service requests, and deliver excellent customer service while developing practical ITSM and technical support skills.</p><h3>Responsibilities</h3><p>Service Desk Operation and Management</p><ul><li>Adhere to service desk policies, processes, and guidelines</li><li>Provide first-level support for basic user inquiries under supervision.</li><li>Escalate complex issues to higher-level technicians.</li><li>Communicate with users to provide updates and clarify simple issues.</li><li>Follow detailed procedures for troubleshooting hardware, software, and user errors.</li><li>Assist in improving ticket documentation by logging essential details in the system.</li><li>Outcomes achieved:</li><li>Timely responses to user inquiries.</li><li>Accurate documentation of service desk interactions.</li><li>Successful escalation of complex problems to higher-level support.</li></ul><p>Documentation / Knowledge Management</p><ul><li>Follow and update basic documentation for common issues.</li><li>Log communication and issue resolution according to ITSM procedures.</li><li>Use existing diagnostic scripts and templates.</li></ul><p>Resolution of Service Requests and basic incidents</p><ul><li>Resolve common requests/service requests, such as:</li><li>Basic troubleshooting of hardware and software.</li><li>User licensing and account setup.</li><li>Assist users with training and resolving user errors.</li></ul><h3>Career Growth and Development</h3><p>We have a strong culture of constant learning and we deeply invest in our people. You’ll have weekly check-ins with your manager, access to mentorship and training, and regular feedback on your performance. We’ll hold career reviews every one-three months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and gain rewarding technical experience.</p><h3>Qualifications</h3><p>Across all roles, these are the general qualifications we look for. For this role specifically, you will have:</p><p>Technical Skills:</p><ul><li>Foundational IT knowledge and basic troubleshooting skills.</li><li>Familiarity with ITIL foundations and ITSM concepts.</li></ul><p>Knowledge</p><ul><li>Understanding of organizational technology policy and service desk procedures.</li></ul><h3>Preferred Start Date</h3><p>As soon as possible</p><h3>Job Location</h3><p>Kigali, Rwanda or Kakamega, Kenya</p><h3>Benefits</h3><p>Interns will be provided with a reasonable stipend for the duration of their contract. Rural area based fellows will be provided assistance in locating suitable housing.</p><h3>Eligibility</h3><p>This role is only open to citizens or permanent residents of Kenya and Rwanda.</p><h3>Application Deadline</h3><p>20 January 2027. We hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.</p><p><em>One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @ oneacrefund.org address. Please report any suspicious communication here ( globalhotline@oneacrefund.org ), </em><strong><em>but do not send applications or application materials to this email address.</em></strong></p><p><em>Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.</em></p><p><em>We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.</em></p>

One Acre Fund

Junior ITSM Technician Intern

<h3>About One Acre Fund</h3><p>Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.</p><p>Our Kenya program, founded in 2006, operates under the local brand Tupande. Close to 500 staff in our Kakamega headquarters support 1,747 field staff and serve more than 1 million farmers. In Nairobi, around 50 staff support global functions like procurement, recruitment, government relations, and communications.</p><h3>About the Role</h3><p>Seeking a strategic project management professional with 5+ years of experience to lead complex cross-functional initiatives and translate a 5-year strategy into scalable, commercially viable solutions with strong farmer impact.</p><h3>Responsibilities</h3><p>Lead Strategic HVC Projects</p><ul><li>Lead and execute strategic projects that support the HVC and Potato strategies and Tupande's impact vision.</li><li>Translate strategic priorities into structured execution plans, milestones and clear ownership.</li><li>Own key HVC workstreams and drive them through agreed Stage-Gate processes.</li><li>Contribute to strategic direction by identifying opportunities, risks and required interventions.</li></ul><p>Commercial &amp; Operational Analysis</p><ul><li>Drive planning, forecasting and performance analysis across priority HVC value chains.</li><li>Analyse farmer, market, supply, pricing and operational data to generate actionable business insights.</li><li>Develop business cases and recommendations to support variety diversification, commercial partnerships and margin expansion.</li><li>Use data and sound business judgment to influence decisions on investment, scale-up and portfolio priorities.</li></ul><p>Cross-Functional Project Leadership</p><ul><li>Coordinate cross-functional teams across Agronomy, Global Supply Chain, Government Relations, Operations and other relevant functions.</li><li>Drive alignment on variety testing, regulatory approvals, seed multiplication and commercial implementation.</li><li>Lead task forces and ensure agreed actions, milestones and dependencies are delivered.</li><li>Influence stakeholders without direct authority to achieve strategic project objectives.</li></ul><p>HVC Portfolio Performance Management</p><ul><li>Track strategic KPIs and performance across the HVC portfolio.</li><li>Lead regular assessment of initiatives against agreed commercial, farmer-impact and operational criteria.</li><li>Make recommendations to scale, pause, adapt or discontinue initiatives based on evidence and business viability.</li><li>Support integration of HVC priorities into S&amp;OP and broader business planning processes.</li></ul><p>Support Leadership Coordination &amp; Communication</p><ul><li>Prepare analysis, recommendations and presentation materials for HVC leadership, S&amp;OP and SteerCo discussions.</li><li>Support communication and alignment of strategic HVC priorities across relevant teams.</li><li>Provide clear updates on progress, risks, decisions required and strategic recommendations.</li></ul><h3>Career Growth and Development</h3><p>We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.</p><h3>Qualifications</h3><p>Across all roles, these are the general qualifications we look for. For this role specifically, you will have:</p><ul><li>Technical Skills: Exceptional project management and stakeholder management skills, with the ability to lead complex, cross-functional initiatives.</li><li>Analytical Skills: Strong analytical capability, able to combine data with sound business judgment to influence business decisions.</li><li>Strategic Thinking: Ability to translate strategy into executable plans and identify opportunities, risks and structural bottlenecks.</li><li>Interpersonal Skills: Excellent interpersonal skills and ability to understand the motivations of different teams and stakeholders and support them to work together.</li><li>Commercial Acumen: Ability to assess commercial viability, develop business cases and understand the financial implications of strategic decisions.</li><li>Technical Tools: Proficient with Microsoft Office Suite, particularly Excel and Google Suite.</li></ul><h3>Preferred Start Date</h3><p>As soon as possible</p><h3>Job Location</h3><p>Kakamega, Kenya</p><h3>Benefits</h3><p>Health insurance, housing, and comprehensive benefits</p><h3>Eligibility</h3><p>This role is only open to citizens or permanent residents of Kenya.</p><h3>Application Deadline</h3><p>14 January 2027. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.</p><p><em>One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @ oneacrefund.org address. Please report any suspicious communication here ( globalhotline@oneacrefund.org ), </em><strong><em>but do not send applications or application materials to this email address.</em></strong></p><p><em>Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.</em></p><p><em>We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.</em></p>

Commercial Strategy Lead – High Value Crops

<p>PATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world’s most pressing health challenges.</p><p><br></p><p>PATH Kenya seeks an Office Assistant based at the PATH Kenya Kakamega sub-office. They will be responsible for supporting the office operation of daily routine activities to ensure smooth and efficient running of the sub-office</p><p><br></p><p><strong>Roles and Responsibilities</strong></p><ul><li>Maintain a clean, hygienic, safe, and presentable office environment for staff and visitors throughout working hours.</li><li>Prepare and provide office beverages and refreshments as required.</li><li>Provide front office and clerical support, including receiving and directing visitors, mails, and parcels to the appropriate recipients for action.</li><li>Maintain office registers, including the visitors’ book and mail and parcel movement registers.</li><li>Monitor office supplies and project commodities, ensuring timely replenishment and tracking utilization to identify consumption trends.</li><li>Prepare meeting rooms, including seating arrangements, projectors, refreshments, and stationery.</li><li>Report faulty equipment, furniture, plumbing, electrical, or other facility-related issues for timely repair and resolution.</li><li>Perform any other reasonable duties as assigned by the supervisor.</li></ul><p><br></p><p><strong>Experience and Qualifications</strong></p><ul><li>Good interpersonal skills</li><li>At least a year’s experience in a similar capacity in a related job field</li><li>Good communication skills- English and Kiswahili</li></ul>

The Latest Jobs in Kakamega

Explore exciting roles with leading companies and take the next big step in your career.
Find your perfect match today!

Junior ITSM Technician Intern

One Acre Fund

Commercial Strategy Lead – High Value Crops

One Acre Fund

Temporary Office Assistant PATH Kenya, Kakamega Sub Office

PATH

The Latest Jobs in Kakamega

Explore exciting roles with leading companies and take the next big step in your career. Find your perfect match today!

Be the first to know about new jobs.

Junior ITSM Technician Intern

One Acre Fund

Commercial Strategy Lead – High Value Crops

One Acre Fund

Temporary Office Assistant PATH Kenya, Kakamega Sub Office

PATH

Explore exciting roles with leading companies and take the next big step in your career.
Find your perfect match today!