The Credit Officer will manage the full credit portfolio of an assigned territory, maintain strong relationships with client groups, and secure timely repayments. This is a field-based position, supported by your Area Coordinator and our internal credit systems.

What You’ll Do

<ul>
	<li>Portfolio Management &amp; Collections</li>
	<li>Take full ownership of the credit portfolifor your assigned areas.</li>
	<li>Make regular outbound calls and in-person visits tremind clients and Group Leaders of their payment obligations.</li>
	<li>Secure commitments tpay and follow up tensure payments are made.</li>
	<li>Conduct group arrears meetings when needed, and coordinate repossessions or transfers in cases of deep arrears.</li>
	<li>Track all interactions and payment statuses using internal tools.</li>
	<li>Client Relationship &amp; Field Support</li>
	<li>Serve as the main contact point for clients in areas where we nlonger have sales staff.</li>
	<li>Build trust and ensure that client concerns are heard and addressed.</li>
	<li>Provide updates on group performance and arrears status tyour Area Coordinator.</li>
	<li>Tools &amp; Systems</li>
	<li>Use Bidhaa Sasa’s established M&amp;E systems (e.g. Taroworks) trecord field data, repayment progress, and follow-up efforts accurately.</li>
	<li>Maintain up-to-date records and provide regular reports on repayment status.</li>
</ul>

What You’ll Bring

<ul>
	<li>Prior experience in credit collection, loan management, or community engagement is a strong advantage.</li>
	<li>You are self-motivated, organised, and capable of working independently tachieve set targets.</li>
	<li>High level of accountability and ownership, with the ability twork under minimal supervision.</li>
	<li>Strong listening skills, empathy, and the ability tbuild and maintain long-term relationships with clients.</li>
	<li>Comfort working in the field and navigating rural areas. Transport and safety protocols are in place, and you’ll receive full support from your manager in the field.</li>
	<li>A deep passion for rural development and supporting underserved communities.</li>
	<li>You are respectful, value diversity, and can thrive in a multicultural environment.</li>
	<li>Strong communication skills in English and the ability tspeak clearly in at least twof the following local dialects: Kiswahili, Bukusu, Wanga or Lu/ Luganda, Lugisu or Lusoga.</li>
	<li>A diploma in a relevant field such as Sales, Business, Credit Management, or Community Development.</li>
</ul>

Bidhaa Sasa

Credit Officer- Mumias

What you will do:

<ul>
	<li>Selling the full range of MOGO Kenya financial products to customers</li>
	<li>Sales of new &amp; used cars, motorcycles and threewheelers for potential customers</li>
	<li>Execution of loan issuance process to potential customers</li>
	<li>Facilitation of proper documentation per sale.</li>
	<li>Assistance with administrative tasks (inspections, price updates etc) when needed</li>
	<li> Manage incoming potential customers &amp; follow-up until sale is completed.</li>
	<li>Ensuring that the sales process is followed as per MOGO standards</li>
	<li>Reaching the sales target of the branch through avenues provided.</li>
	<li>Any other duty that may be assigned.</li>
</ul>

What you will need:

<ul>
	<li>Diploma/Degree in a business course or related field</li>
	<li>One year relevant sales experience</li>
	<li>Excellent communication and interpersonal skills</li>
	<li>Proficiency in Microsoft Office Suite (Excel, Word and Powerpoint is a must)</li>
	<li>Strong analytical &amp; problem-solving skills</li>
	<li>Ability to adapt quickly and work independently</li>
	<li>Ability to be resourceful and proactive when issues arise</li>
	<li>Excellent organizational skills</li>
	<li>Ability to adapt quickly and work independently.</li>
	<li>Fluent in English and Swahili.</li>
	<li>Good leadership skills</li>
	<li>Loyalty and Integrity</li>
</ul>

The Latest Jobs in Kakamega

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Credit Officer Mumias

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Explore exciting roles with leading companies and take the next big step in your career. Find your perfect match today!

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Credit Officer Mumias

Bidhaa Sasa

Sales Officer Intern Mumias

Mogo Kenya

Explore exciting roles with leading companies and take the next big step in your career.
Find your perfect match today!