The Latest Customer Service Jobs in Kenya

Customer Success Manager

Carepay Limited

The Customer Success Manager (CSM) – Kenya owns the end-to-end success, growth, and retention of CarePay’s Kenyan client portfolio. The role is responsible for ensuring clients derive measurable financial, operational, and health impact fro...

Front Office Service Manager

Radisson Hotel Group

Radisson Hotel Group is one of the world’s largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. Our portfolio of hotel brands includes: Radisson Collect...

Project Manager At Calltronix Contact & Training Centre

Calltronix

Calltronix Contact & Training Centre is a business communication and collaboration process automation company that utilizes the latest technologies and best industry practices to improve productivity, efficiency and accountability withi...

Senior Customer Care Assistant

Insurance Regulatory Authority

Job SpecificationsProviding effective leadership to the customer service team, guiding and motivating staff to achieve departmental goals.Developing and implementing strategies to enhance customer satisfaction, loyalty, and overall ser...

Senior Customer Care Operations Manager At M KOPA Solar

MKOPA SOLAR

M-KOPA’s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR… M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day.In this role, ...

Customer Service Representative Portuguese Speaking

Cigna

Cigna provides health insurance services around the world. We’re passionate about helping people improve their health, well-being, and sense of security. We started over 200 years ago and we have continued to innovate and expand our territo...

Intake Care Representative (French/Portuguese/Spanish/German)

Cigna

YOUR JOBYou are a member of the Integrated Health Team, servicing the International Organisations. More specifically you’ll take part in the CARE team, a team of non-clinically trained staff, and close work together with the CARE teams worl...

Reservations Center Manager

Tatu City Limited

The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensu...

Customer Experience Advocates (Nairobi And Maua Branches)

AA Driving School

Reporting to the Branch Manager, the position holder will manage customer relations and interactions through the various channels to ensure customer satisfaction. Minimum job requirements: For appointment to this position, one must po...

Customer Service Representative French/Spanish/German Required

Cigna

Main Responsibilities You are responsible for client communication for designated account relationships and contracts. This includes responding to clients in a timely manner, providing complete and accurate information in one go. KEY ...

Customer Service Representative

Cigna

Main Responsibilities You are responsible for client communication for designated account relationships and contracts. This includes responding to clients in a timely manner, providing complete and accurate information in one go. KEY ...

Client Service Officer – Arabic Speaking

Citi

Job Overview Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi. By joining Citi, you will become part of a...

Customer Service Lead KBL

DHL

Role Outline The Customer Service Lead is responsible for overseeing the entire order-to-delivery process, with a specific focus on managing relationships with key distributors, coordinating with drivers, and collaborating closely wit...

Pigia Penda Representative (Call Center)

Penda Health

Responsibilities: Answering all incoming calls professionally and ensuring that callers’ issues are resolved well, providing the right information promptly. Handling follow-up calls for all patients assigned, ensuring a great patien...