The Latest Customer Service Jobs in Kenya

Customer Experience Analyst

BRITAM

Job Purpose:The role will be directly responsible for end-to-end Complaints/issue resolution and monitoring and ensuring that all complaints are captured in the centralized complaints management system and that they are thoroughly investiga...

Customer Operations Manager

MKOPA SOLAR

We are seeking an experienced operations professional to manage back-end customer operations related to insurance, driving school attendance, and logbook management. The successful candidate will develop and maintain relevant products/progr...

Customer Service Operations Associate

Senga Technologies

Our environment We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new things which means that our environment is ambitious...

Debt Collection Call Center Intern

Mogo Kenya

What you will do: Contact customers to negotiate and establish mutual beneficial repayment schedules and terms. Process and organize debt collection correspondence and related documentation. Ensure compliance with contractual obli...

Customer Service Officer Thika Branch

HF Group

Principle Accountabilities To manage queues by constantly monitoring customers wait time so as to ensure timely customer service.  To offer excellent customer service through quick resolution/escalation of customers queries in order...

Customer Service Assistants Thika

Mount Kenya University MKU

Qualification Education, Skills and Experience Must have: Bachelor’s degree in Communication/Marketing/Public relations or in any other related area of specialization One (1) year experience in a customer support role Must b...

Customer Service Assistants Nakuru

Mount Kenya University MKU

Qualification Education, Skills and Experience Must have: Bachelor’s degree in Communication/Marketing/Public relations or in any other related area of specialization One (1) year experience in a customer support role Must b...

Customer Support Representative

BasiGo

About the role:     We are looking for Customer Support Representatives (CSR) to assist our customers with technical problems when using our products and services. You will be the primary point of contact for our customers and co...

Customer Service And Logistic Specialist

Henkel

What You´ll Do Accountable for customer facing activities/customer experience, acting as SPOC for customer, adopting customer centric mindset. Run OTC and Customer Service Management, focusing mainly on customer interaction related ...

Customer Service Manager

Aga Khan Hospital

OVERALL RESPONSIBILITY Reporting to the CEO, the successful candidate will be responsible for delivery and sustainability of excellent customer service experience and promote the culture of service excellence across the main Hospital and O...

Laundry Attendant

Fairmont Hotels & Resorts

  Main Duties: Wipe the machines to remove any traces of drips and dust. Ensure that machine steam press, finishing cabinet and ironing table are in good working condition and alert the supervisor or manager or maintenance if otherw...

NPS And Customer Insights Analyst

Cigna

Job Description: Under the direction of the Customer Experience Supervisor, the NPS (Net Promoter Score) and Customer Insights Analyst will be responsible for understanding the end-to-end customer experience and leveraging the tools avai...

Experience Center Manager Platinum Store

Greenlight Planet

About the role: The shop experience manager will engage with customers, effectively showcase Sun King products, and drive sales. This role is essential in creating a positive customer experience and achieving sales targets through act...

Customer Service Officer

Old Mutual

 JOB SUMMARY Management of the Customers and all issues/matters relating to walk-in, email or other channels of communication. KEY TASKS AND RESPONSIBILITIES Timely report of NPS collection and other customer related reports 2...

Customer Service Representative

Cigna

Role Summary Our customer service team manages customer-queries through different communication channels (mainly email and phone) providing timely resolutions and pleasant customer experiences. The Role & Responsibilities: We a...