The Latest Customer Service Jobs in Kenya

Contact Centre Clinical Executive

Old Mutual

Lets Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionnaThe Contact Centre Clinical Executive is responsible for delivering efficient, accurate, and p...

CALL CENTRE NURSING EXECUTIVE

CIC group

CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.We have grown into a dynamic Group offering...

Call Center Quality Analyst

SunCulture Kenya

About SunCulture:Founded in 2012, SunCulture’s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercialising life changing technology that...

Claims Representative IOH Member Claims

Cigna

We are looking for a detail-oriented Claims Representative to join our claims team. You will be responsible for verifying information and corresponding with agents and beneficiaries. You will also handle client inquiries, review policies, d...

Health Contact Center Officer

BRITAM

To ensure the provision of consistently high-quality Customer experience through quality service interactions by the Contact Centre team in compliance with overall Service strategy and standards while ensuring full accessibility and availab...

Lead Waiter (Office & VIP Service)

Tatu City Limited

The Lead Waiter will be responsible for providing high-quality food and beverage service within the office environment, ensuring professional and seamless hospitality experience for staff, senior management, and VIP guests. The role include...

Customer Service Supervisor (GHB EU) Nairobi

Cigna

 JOB DESCRIPTION SUMMARY As a Customer Service Supervisor, you will manage a team of Customer Service Representatives in Kenya. Key to the role will be developing and coaching the team to deliver a high-quality customer centric service offe...

Customer Experience Manager Inbound

Burn Manufacturing

About the role:Burn is looking for a highly analytical and detail-oriented CX Inbound Manager to oversee performance reporting within our inbound call center in the manufacturing sector.The primary focus of this role is to analyze inbound c...

Intake Care Representative With Languages (Night Shift)

Cigna

You are a member of the Integrated Health Team, servicing the International Organisations. More specifically you’ll take part in the CARE team, a team of non-clinically trained staff, and close work together with the CARE teams worldwide (A...

Program Design Manager Client Success

Inkomoko

ABOUT INKOMOKO Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive. In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Afr...

Contact Centre Officer

SBM Bank Kenya

JOB PURPOSEThe Contact Center Officer is responsible for delivering exceptional customer service across all bank channels by handling inbound and outbound interactions, resolving customer queries, processing service requests within SLA, and...

Customer Experience & Solutions Manager

CIC group

CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.We have grown into a dynamic Group offering...