The Latest Customer Service Jobs in Kenya

Client Manager

NTT Ltd

As a Client Manager at NTT DATA, your role will center on building and nurturing relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas. You'll use our state-of-the-art tools ...

Customer Service Officer Kimathi Branch

Old Mutual

KEY RESPONSIBILITIES Enforce underwriting controls. Ensure clean and accurate data capture. Timely preparation of quotations and follow up. Debiting of premiums and processing of policy documents within set timelines. Processi...

Care Officer

CIC group

PURPOSE: Responsible for care facilitation/cost containment and call centre reachability. PRIMARY RESPONSIBILITIES: Issuance of approval to insured members seeking both inpatient and outpatient care as per policy guidelines. M...

Customer Support Agent Digital And Voice Support

Influx

Essential Duties: Manage a high volume of Inbound/Outbound Phone, Email & Chat contacts from customers who are calling with questions or need assistance with their issues Full understanding of how to deliver a positive customer ...

Customer Support Agent Nairobi

Bidhaa Sasa

We are hiring entry-level Outbound Call Centre Agents based in our Nairobi, Kenya or Mbale, Uganda offices to support our mission of building strong client relationships and delivering excellent customer service. Guided by our core values o...

Support Staff

Makueni County

Requirement for appointment For appointment to the grade, a candidate must have:     KCSE with a mean grade of D plain Hold of a national identification card Certificate in computer will be an added advantage. Duties and res...

Contact Center Operations Manager

Old Mutual

JOB SUMMARY Lead and manage the day-to-day operational activities of the Contact Centre and liaise with line two and three functions in ensuring service delivery standards are achieved, staff performance is effectively managed, and custo...

Customer Service Representative

Cigna

Role Summary Our customer service team manages customer-queries through different communication channels (mainly email and phone) providing timely resolutions and pleasant customer experiences. The Role & Responsibilities: We a...

Customer Success Internship

Carepay Limited

As a Customer Success Intern, you will work closely with the Customer Success team to ensure our clients receive timely support, accurate information, and a smooth journey using our services. You’ll assist with day-to-day administrative tas...

Customer Service Representative

Influx

Job Descriptions: We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to think on your own, communicate clearly and effectively...

Channel Support Manager – ATM /CDM

Equity Bank

An Assistant Channels Support Manager – POS Merchants role typically involves overseeing the delivery of support services to POS merchants’ stakeholders and channel partners. This role ensures seamless merchant experience by managing esc...

Customer Experience Analyst

BRITAM

Job Purpose:The role will be directly responsible for end-to-end Complaints/issue resolution and monitoring and ensuring that all complaints are captured in the centralized complaints management system and that they are thoroughly investiga...

Customer Operations Manager

MKOPA SOLAR

We are seeking an experienced operations professional to manage back-end customer operations related to insurance, driving school attendance, and logbook management. The successful candidate will develop and maintain relevant products/progr...

Customer Service Operations Associate

Senga Technologies

Our environment We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new things which means that our environment is ambitious...