The Latest Customer Service Jobs in Kenya

Contact Centre Officer 2 Posts

SBM Bank Kenya

JOB PURPOSE The Contact Center Officer is responsible for delivering exceptional customer service across all bank channels by handling inbound and outbound interactions, resolving customer queries, processing service requests within SLA,...

Intake Care Representative (French/Portuguese/Spanish/German)

Cigna

YOUR JOB You are a member of the Integrated Health Team, servicing the International Organisations. More specifically you’ll take part in the CARE team, a team of non-clinically trained staff, and close work together with the CARE tea...

Call Center Intern

Fresh Life

We are seeking a motivated and enthusiastic Call Center Intern to join our team. The primary focus of this role is to handle outbound calls to clients, ensuring excellent customer engagement, while also supporting data entry and related adm...

Experience Assurance Officer

Equity Bank

This role is responsible for ensuring that the services provided by the bank meet or exceed the established standards of quality. This involves evaluating, monitoring and improving the performance of various services to enhance customer ...

Contact Centre Clinical Executive

Old Mutual

Job Description The Contact Centre Clinical Executive is responsible for delivering efficient, accurate, and professional customer support through multiple communication channels, including phone calls, email, and other available platfor...

Customer Engagement Graduate Trainee

Pawa It Solutions

Key Responsibilities: Lead Generation & Qualification: Assist in identifying potential leads through online research, email outreach, social media and referrals. Support preliminary lead qualification under the guidance of the...

Call Centre Nursing Executive (Contract)

CIC group

PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical Emergency lines and ensure 24-hour coverage of the Call Centre. Handle phone calls...

Temporary Office Cleaner

HIAS

POSITION SUMMARY: HIAS seeks to recruit Temporary Office Cleaners who will be responsible for ensuring high standards of hygiene and cleanliness and ground maintenance throughout the premises. This position is on a temporary basis; the i...

Telephone Operator

Accor

Core Work Activities The Telephone operator is responsible and accountable for all operations in relation to the Switchboard and guest message delivery whilst on duty.   Answer phone calls in accordance to the standards. Transfer ca...

Customer Experience Internship

Carepay Limited

The intern will provide efficient and professional service to CarePay customers through prompt, courteous, and accurate responses to inquiries. He / She will help maintain our existing customer base by building customer loyalty through effe...

Solution Advisor Associate SAP Academy For Customer Success

SAP

Who You’ll Become A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As a part of the sales team, a Solution Advisor is ...

CRM System Administrator ZOHO

MKOPA SOLAR

About the job We are looking for a Zoho CRM System Administrator to develop, improve, and maintain our Mobility Zoho CRM system as we scale our operations and drive EV adoption across our markets.  ''This role offers the opportunity...

Customer Service Executive

The Pharo foundation

Opportunity We are seeking a Customer Service Executive who will be responsible for optimizing both internal and external communication efficiency. The role holder will uphold high standards of professionalism in all customer interac...

Customer Retention Representative

SunCulture Kenya

 As a Customer Retention Representative, you will play a pivotal role in proactively engaging with existing customers to ensure their satisfaction, address concerns, and promote loyalty to our brand. This role holder will hold a combi...