The Latest Customer Service Jobs in Kenya

Customer Service Lead KBL

DHL

Role Outline The Customer Service Lead is responsible for overseeing the entire order-to-delivery process, with a specific focus on managing relationships with key distributors, coordinating with drivers, and collaborating closely wit...

Customer Support Representative (Photography Enthusiast)

Influx

We're looking for an enthusiastic and quick-to-learn Customer Support Agent to join our team in Kenya. In this role, you will be the first point of contact for our clients' customers, helping them with their questions and problems. This ...

Customer Marketing Manager Convenience Retail

PZ Cussons

Key Deliverables Understanding the objectives and strategies of key customers in each retail environment overall and by category and communicating insights. Executing channel strategies (5P) and seeks to exploit incremental sales gr...

Client Experience Specialist

NTT Ltd

The CX Specialist plays a critical role in implementation, monitoring and developing new initiatives that provide service insights leading to action for our business. He/She brings proven methods and solutions to improve the way we work, ho...

Housekeeper Luanda

Equity Afia

This role is responsible for maintaining a clean, safe, and hygienic environment in all areas of the hospital, including patient rooms, offices, and public spaces. This role is essential in ensuring infection control and contributes directl...

Customer Performance Officer E Mobility

MKOPA SOLAR

You will be at the forefront of our customer engagement strategy, managing loan repayments and tracking fleet performance with precision and empathy. "You will be a critical frontline professional, transforming financial interactions thr...

Customer Service Representative French Speaking

Cigna

Job Description Summary Delivers straightforward administrative and/or other basic business services in Customer Service. Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from ...

Customer Service Representative Portuguese/French Speaking

Cigna

What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate inform...

Assistant CSP Manager BWPC

Unilever

JOB PURPOSE The Customer Strategy Planning Assistant Manager is responsible for developing and implementing the activation plan that supports the objectives of our brands and the customer. Lead the development execution of brand/category...

Collections Associate

Technobrain

Role and Responsibilities Contact customers and clients via phone calls and emails tcollect outstanding payments and resolve delinquent accounts. Utilize effective negotiation and persuasion techniques tsecure payment commitments, c...

Client Service Assistant

CIC group

PURPOSE: The Client Service Assistant is accountable for the day to day creation of new member accounts and supporting the sales team when on-boarding new clients. The role will deliver operational effectiveness ensuring TAT on client cr...

Client Success Manager (BPO)

Influx

The Client Success Manager (CSM) is a pivotal role within our organization, responsible for managing client relationships, overseeing people management initiatives, and fostering collaboration across departments. The CSM serves as the prima...

Customer Service Assistant 26 Posts

BRITAM

Job Purpose:  To deliver exceptional customer service by managing customer interactions across all communication channels, ensuring timely and effective resolution of queries, and contributing to the overall efficiency and success of ...

Customer Care Representative Calls

MKOPA SOLAR

As our Customer Care Representative - Calls, you will provide exceptional customer support across multiple channels including calls and tickets, resolve inquiries, and gather valuable feedback through surveys. You'll handle everything from ...

Customer Care Representative Activations

MKOPA SOLAR

As our Customer Care Representative - Activations, you will provide exceptional customer onboarding support across multiple channels including tickets, calls, and chats. You will guide new customers through their onboarding journey, ensurin...