Job Summary

Responsible for delivering assets to customers and providing support to sales personnel in the installation and maintenance of smart meters.

Job Details

<ul>
	<li>Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).</li>
	<li>Responsible for Replenishment of used LPG on time.</li>
	<li>Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)</li>
	<li>Responsible for efficient and timely delivery of the orders to the intended customers. Orders are categorized into Cylinders that are near depletion or new placements.</li>
	<li>Responsible for managing the delivery process as stipulated by the organization and use of the required technology.</li>
	<li>Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.</li>
	<li>In charge of the load on the vehicle and all under possession from the company including spare wheel, jack and wheel spanners, life savers, Radio face and any other accessories assigned to the vehicle. The Technician should always be able to account for the inventory he is carrying and the marketing materials.</li>
	<li>Responsible for timely reporting of every defect on the vehicle to the Maintenance team through the provided channels e.g. technology or sheet and conducting vehicle pre-trip check as required.</li>
	<li>Execute any other duties as may be assigned by Management from time to time.</li>
</ul>

Requirements

<ul>
	<li>KCSE Certificate. </li>
	<li>At least 1 year riding experience (Boda Boda/ Motorcycle or Tuk Tuk).</li>
	<li>Valid A2 or A3 Driving Licence with appropriate NTSA Stamps.</li>
	<li>Diploma/ Degree/ Certicate in sales will be an added advantage. </li>
</ul>

Key Capabilities:

<ul>
	<li>Integrity, Honesty, Commitment to Company goals</li>
	<li>Individual initiative good communication skills on the telephone and in- person</li>
	<li>Friendly and helpful interpersonal style</li>
	<li>Ability to stay calm when customers are stressed or upset.</li>
	<li>Attention to detail.</li>
	<li>Fluent in English and Kiswahili.</li>
</ul>

M-Gas

Rider (LT) - Naivasha

Role Purpose 

<ul>
	<li>To achieve Central Rift &amp; Mount Kenya sales targets for the large-scale segment by managing assigned accounts in the region, in accordance with the Business Area strategy and objectives.</li>
	<li>To achieve targets for big Commercial Accounts.</li>
	<li>To contribute to the development of the business strategy as a leader of the Kenyan sales organization.</li>
	<li>To manage distributors’ relationships in the territory, gaining a deeper understanding of their business and needs to develop customized value offers that build a successful &amp; sustainable business partnership.</li>
	<li>To implement the agreed strategy, monitoring effectiveness and adjusting strategy as required</li>
	<li>Work closely with other functions – Marketing, Commercial Operations, Crop Protection Development , Finance, to ensure perfect alignment in the business delivery</li>
</ul>

Accountabilities 

<ul>
	<li>To assume responsibility for realizing the required growth of the Large Scale business in Central Rift &amp; Mount Kenya, with due consideration/assessment/management of all (financial) risks involved.</li>
	<li>To develop Key Account plans in conjunction with the Head of Sales, which details activities to follow during the year &amp; to regularly update it.</li>
	<li>To implement sales &amp; budget plans and ensure that targeted market share is achieved in your territory.</li>
	<li>To develop customer intimacy with the customers of your territory (Distributors, DFUs, Growers), regularly reviewing channels’ capabilities and achievements based on Business plan.</li>
	<li>To collaborate with Commercial Operation team on customers’ targeting within your territory and sales tracking.</li>
	<li>To fully understand key competitor offers &amp; adjust strategy accordingly in your territory.</li>
	<li>To maintain accurate records on SFDC  of all sales and prospecting activities including sales calls, presentations, and follow-up activities within the assigned territory.</li>
	<li>Works in compliance with commercial policy of the country, HSE requirements, local legislation and competition law.</li>
</ul>

Qualifications

Knowledge, Skills and Experience

Critical Experience and Knowledge

<ul>
	<li>Extensive knowledge of the Eastern Africa agricultural sales environment, sales techniques and approaches.</li>
	<li>Strong people management and leadership skills.</li>
	<li>Key sales management skills; strong understanding of customer needs, structure and business drivers.</li>
	<li>Understanding of the agricultural competitive environment.</li>
	<li>Education level of undergraduate in BSc. Agriculture as a minimum.</li>
</ul>

Critical Leadership Capabilities and Skills

<ul>
	<li>Sets ambitious business goals and demonstrates a high degree of ownership of agreed goals.</li>
	<li>Communicates with impact.</li>
	<li>Manages for performance and demonstrates a high degree of ownership.</li>
	<li>Strategic thinking and a good team player.</li>
	<li>Leadership – ability to lead, coach, drive and motivate individuals, teams and customers.</li>
	<li>Business delivery orientation.</li>
	<li>Develops people, organization and self.</li>
	<li>Focuses on customers.</li>
</ul>

Syngenta

Key Account Manager- Central Rift

Job Summary

Responsible for delivering assets to customers and providing support to sales personnel in the installation and maintenance of smart meters.

Job Details

<ul>
	<li>Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).</li>
	<li>Responsible for Replenishment of used LPG on time.</li>
	<li>Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)</li>
	<li>Responsible for efficient and timely delivery of the orders to the intended customers. Orders are categorized into Cylinders that are near depletion or new placements.</li>
	<li>Responsible for managing the delivery process as stipulated by the organization and use of the required technology.</li>
	<li>Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.</li>
	<li>In charge of the load on the vehicle and all under possession from the company including spare wheel, jack and wheel spanners, life savers, Radio face and any other accessories assigned to the vehicle. The Technician should always be able to account for the inventory he is carrying and the marketing materials.</li>
	<li>Responsible for timely reporting of every defect on the vehicle to the Maintenance team through the provided channels e.g. technology or sheet and conducting vehicle pre-trip check as required.</li>
	<li>Execute any other duties as may be assigned by Management from time to time.</li>
</ul>

Requirements

<ul>
	<li>KCSE Certificate. </li>
	<li>At least 1 year riding experience (Boda Boda/ Motorcycle).</li>
	<li>Valid A2 Driving Licence with appropriate NTSA Stamps.</li>
	<li>Diploma/ Degree/ Certicate in sales will be an added advantage. </li>
</ul>

Key Capabilities:

<ul>
	<li>Integrity, Honesty, Commitment to Company goals</li>
	<li>Individual initiative good communication skills on the telephone and in- person</li>
	<li>Friendly and helpful interpersonal style</li>
	<li>Ability to stay calm when customers are stressed or upset.</li>
	<li>Attention to detail.</li>
	<li>Fluent in English and Kiswahili.</li>
</ul>

Sales Rider (MTSR)- Nakuru Area

Key Responsibilities

<ul>
	<li>Turnover growth through gross sales, jobbing revenue &amp; products, better than budget including the launch of new innovations and Innovation sales targets.</li>
	<li>Effective management thereby ensuring the development and retention of quality sales colleagues.</li>
	<li>Inspirational Leadership</li>
	<li>Be hands-on, ensuring that infield training with all sales colleagues is being implemented on a regular basis to build more effective communication, enabling easy identification of training requirements, needs and shortfalls in the sales colleagues' abilities. Under 6 months - once a week infield assessments to be conducted, over 6 months - twice a month infield assessments to be conducted and 1year plus - monthly assessments to be conducted infield.</li>
	<li>Accurately identify appropriate action plans to ensure development of all colleagues.</li>
	<li>Ensure that correct planning takes place so that full territory management is achieved to obtain the best results.</li>
	<li>Conduct Weekly 1on1 meetings with all sales colleagues to understand development requirements.</li>
	<li>Analyse measurements to identify individual performance ratios. Use the individual ratios to identify and agree individual training and development needs.</li>
	<li>Using excellent coaching skills ensures sales colleagues are developed, mentored and developed.</li>
	<li>Using individual performance ratios, agree to targets and objectives with all reports.</li>
	<li>Manage activity by identifying areas for training and support through measurement and observation, through infield assessments.</li>
	<li>Ensure appropriate training is delivered, reviewed and implemented.</li>
	<li>Ensure accurate management measurement and management of all key activities, ie. customer contact, planning, calls, quotes, sales and value.</li>
	<li>Assist and be responsible (with the SC’s) for all 1st yr terminations, ensuring 24hr response rate and full and accurate feedback to the business</li>
	<li>Drive “unpaid since inception” list and assist with financial queries</li>
	<li>Manage the vehicle fleet ensuring all vehicles are safe and clean at all times - monitoring service</li>
	<li>Ensuring all company H&amp;S regulations are adhered to at all times and the “everyone goes home safe” campaign is reinforced continuously</li>
	<li>Monthly meetings with the regional sales manager, to identify and prepare action plans to effectively address all under performance in the team.</li>
	<li>Set a strong example for all sales colleagues in areas of personal character, commitment, organizational and selling skills and work habits.</li>
	<li>Schedule regular effective sales meetings with all sales colleagues to effectively communicate information.</li>
	<li>Schedule regular weekly training sessions with all sales colleagues, incorporating product knowledge and Sales methodology.</li>
	<li>Effective preparation of all sales colleagues for annual sales performance assessments, to ensure a high standard is achieved and maintained.</li>
	<li>Weekly meetings with the branch manager, with feedback sessions on each individual sales colleague to ensure that areas of improvement are identified correctly, pipeline information is discussed and assessed.</li>
	<li>Weekly forecast meetings are held with branch managers to ensure the quality of pipeline and forecasting information. Accurate sales forecasting through proper understanding of DSP/SOLO and the pipeline document.</li>
	<li>Drive cross divisional leads</li>
	<li>Hold monthly branch sales and service meetings where excellence is recognised and celebrated.</li>
	<li>Hold regular quarterly sales and service meetings to recognise excellence across all divisions.</li>
	<li>Conducting regular quarterly performance reviews with Sales colleagues to monitor development and career path.</li>
	<li>Analyse service delivery in constructive communications with Branch Managers.</li>
	<li>Assist sales colleagues with preparation of proposals and presentations to board level.</li>
	<li>Initiate and coordinate development of action plans to penetrate new markets.</li>
	<li>Ensure that follow up is completed and effective communication with service takes place.</li>
	<li>Ensure that effective recruitment and selection is achieved by complying with best practice and the</li>
	<li>divisional sales recruitment policy.</li>
	<li>Invest energy and motivation of staff and create a “customer service” culture.</li>
	<li>Drive all divisional and national reward and recognition schemes.</li>
	<li>Develop effective communication between the functional management team.</li>
	<li>Be aware and report any significant changes and competitor activity.</li>
</ul>

Requirements:

<ul>
	<li>Key requirements</li>
	<li>A diploma or degree qualification in any business course</li>
	<li>A good grasp of the Company's products and services</li>
	<li>Proven experience as a Sales Team lead</li>
	<li>Strong orientation/connection with the values of service, relationships and teamwork and Customer!</li>
	<li>Ensure delivery of excellent sales results, goals and initiatives and excellent customer service.</li>
	<li>Negotiation skills</li>
	<li>Coaching skills</li>
	<li>Client service orientation</li>
	<li>High energy level / self motivated /</li>
	<li>Teamplayer / collaborative / initiative / innovative / persuasive</li>
	<li>High integrity / disciplined / structured / determined / tenacious</li>
	<li>Inspirational</li>
	<li>Well developed communication skills (written / verbal / non-verbal)</li>
	<li>Ability to form high level customer relationships</li>
	<li>Planning and organizing / work management</li>
	<li>Computer literacy -( MS word, Google, Excel and Internet)</li>
	<li>Numeric and Presentation skills</li>
</ul>

Rentokil Initial

Sales Team-Leader - Nakuru

Job Description

To deliver a quality service and manage service gaps realised by clients as they engage through the bank's various touchpoints. Deepen bank-client relationships primarily focused on lending and transactional product entrenchment and uptake on the bank's rewards programme. Mainly driven via campaigns execution and reactive response to client demands.

Qualifications

Type of Qualification: First Degree 
Field of Study: Business Commerce or equivalent 
 
Experience Required 
Client Coverage

<ul>
	<li>Personal and Private Banking</li>
	<li>1-2 years</li>
	<li>Relevant FAIS qualification with FAIS experience and operate without supervision for intermediary services.</li>
	<li>Operate under supervision for advice. Previous experience within a physical, virtual or voice branch environment with good understanding of bank processes, policies and products.</li>
</ul>

Standard Bank Group

Executive Banker - Naivasha

Key Responsibilities

Business

<ul>
	<li>Drive deepening activities with high-value or high potential clients with full range of Business Clients (BC) products, continuous analytics support, and collaboration with Business Specialists.</li>
	<li>Meet clients when required (i.e. once a month) </li>
	<li>Acquire and activate new clients referred from Existing to Bank (ETB) clients directly to Business Clients RM/Team</li>
	<li>Maintain integrity of clients’ credit portfolio through monitoring, early action and remediation actions</li>
</ul>

Processes

<ul>
	<li>Relationship deepening by proactively reaching out to &amp; engaging with high value Business Clients &amp; “Hidden larger Businesses” as per the mandated protocols</li>
	<li>Acquiring from ETB client referrals </li>
	<li>Onboarding clients on Business working capital (BWC) proposition.</li>
	<li>Supporting the client on any client-initiated needs</li>
	<li>Delivering on transactions, service requests, Mobile/Web training</li>
	<li>Updating CDD/ AML</li>
	<li>Managing Client’s credit situation</li>
</ul>

People &amp; Talent 

<ul>
	<li>Work close with CA and CSM to make sure the credit files are complete and up to date</li>
	<li>Attend various internal or external sales/ non sales meetings like Account Subject to Additional Review (ASTAR), CAT, MTM calls, Portfolio Review Meeting and convene the consortium meetings where we are the lead bank. </li>
	<li>Maintain record of Confidentiality Agreement (Sales Team Leader to maintain file &amp; copies will also be held by signatories to the agreement) </li>
	<li>Provides feedback to management and internal departments regarding customer service quality, product issues, customer complaints etc.</li>
</ul>

Risk Management

<ul>
	<li>Ensure adherence to risk management, both reputational and operational.</li>
	<li>Ensure you remain alert to the risk of money laundering and assist in the bank’s efforts in combating it by adhering to the key principles in relation to: -</li>
	<li>Identifying your customer, knowing your customer, reporting suspicions, safeguarding records, and not disclosing suspicions to customers.</li>
	<li>Ensure you remain alert to the risk of money laundering and assist in the Bank’ efforts in combating it by adhering to the key principles in relation to identifying your customer, knowing your customer, reporting suspicions, safeguarding records, and not disclosing suspicions to customers</li>
</ul>

Governance 

<ul>
	<li>Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the Business Banking, Relationship team.</li>
</ul>

Regulatory &amp; Business Conduct 

<ul>
	<li>Display exemplary conduct and live by the Group’s Values and Code of Conduct. </li>
	<li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li>
	<li>Manage Medium Enterprises Portfolio to achieve the outcomes set out in the Bank’s Conduct Principles</li>
	<li>Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.</li>
	<li>Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethic. Comply with relevant policies, processes, and regulations, as part of the Bank’s culture.</li>
</ul>

Standard Chartered Bank

Relationship Manager, Business Banking

WHAT YOU WILL DO

<ul>
	<li>Designing and implementing a strategic branch loan sales plan that expands company’s customer base and ensure its strong presence. </li>
	<li>Developing, implementing, and evaluating effectiveness of the current branch loan sales tactics to ensure achievement of both individual and branch targets.</li>
	<li>Visiting various dealerships and generating leads.</li>
	<li>Achieving growth and sales targets by successfully managing the branch sales team.</li>
	<li>Hold daily/ weekly staff meeting to come up with effective loan sales strategies, communicate performance standards and targets expectations and ensure they are met.</li>
	<li>Organizing activations at the branch to increase brand awareness. </li>
	<li>Recruitment, training and managing direct sales representatives to help boost the branch sales. </li>
	<li>Risk Assessment and Management</li>
	<li>Ensure proper due diligence on KYC is conducted on all customer accounts to mitigate fraud. </li>
	<li>Ensure all loan applications meet all the requirements of the company policies and procedures.</li>
	<li>Establish collaborative partnerships with other departments within the business, including Call Centre, Credit Analysis, Debt Collection and Credit</li>
	<li>Recruitment - participate in recruitment of branch staff.</li>
	<li>Performance Management - monitor and evaluate the performance of all branch staff through performance appraisals and recommend/ initiate corrective action where necessary to improve performance and attainment of set targets, as well as recommending their confirmation and training needs.</li>
	<li>Succession Planning - in collaboration with the HR Department, develop and implement a succession planning program for the branch to facilitate continuity and availability of required skills and competencies to meet the needs of the branch.</li>
	<li>Regular training of employees on product knowledge and sales tactics to ensure they are well versed. </li>
	<li>Timely and effective communication of changes in company loaning rules and procedures to branch employees. </li>
	<li>Handling staff indiscipline cases at the branch level and escalating the issues to HR. </li>
	<li>Ensuring that branch staff are well groomed and dressed.</li>
	<li>Customer Service</li>
	<li>Ensure excellent customer experience at the branch, which in return will result to referrals and repeat business. </li>
	<li>Resolving customer complaints escalated within required turnaround time and to completion.</li>
	<li>Ensure that customer complaints are monitored, trends and root causes identified and addressed at source to prevent recurrence.</li>
	<li>Reports</li>
	<li>Prepare daily, weekly, and monthly reports, to keep abreast with targets vs actual achievement. </li>
</ul>

WHAT YOU NEED

<ul>
	<li>University degree in Business Management, Economics, Finance or similar</li>
	<li>3+ year experience in Sales and Managerial positions in finance industry</li>
	<li>Proven skills in building sales strategy, marketing and selling consumer products</li>
	<li>Work experience relating B2C sales and branch management will be considered as an advantage</li>
	<li>Entrepreneurial skills</li>
	<li>Fluent in English and Swahili</li>
	<li>Loyalty and integrity</li>
</ul>

The Latest Jobs in Nakuru

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